Get in Touch
Have a bug to report, a tool suggestion, or need on-site IT support in Melbourne? We would love to hear from you.
Contact Options
Reasons to Get in Touch
- Report a bug — if a tool is not working correctly, let us know what happened and which tool was affected
- Suggest a new tool — got an idea for a useful IT utility? We are always looking to expand the toolkit
- Feedback on existing tools — suggestions for improvements, additional features or better UX are welcome
- On-site IT support — if you are in South East Melbourne and need help with computers, networking or IT setup
- Business IT services — regular maintenance, network setup, Active Directory, server configuration and more
- General enquiries — any other questions about ITToolKit or our IT support services
About ITToolKit
ITToolKit is a free, browser-based collection of IT utilities built and maintained by OnlineComputerTechnician.com. All tools run entirely in your browser. No data you enter is ever sent to a server. The toolkit is a side project born out of the day-to-day needs of working IT technicians.
Need On-Site IT Support in Melbourne?
OnlineComputerTechnician.com provides professional on-site IT support for homes and businesses across South East Melbourne. Serving clients since 2013.
Visit OnlineComputerTechnician.com
Before You Contact Us
For tool feedback, please include the page name, the input you used, the result you expected and the result you received. This helps reproduce the issue quickly and improves the accuracy of future fixes.
For new tool suggestions, describe the task you are trying to complete and the output format that would be most useful. Practical IT workflows are prioritised, especially networking, Windows administration, troubleshooting, data conversion and documentation tasks.
Security and Privacy Reports
If you notice a privacy issue, broken external link, misleading result, unsafe recommendation or security concern, please report it through the contact form. Include enough detail to verify the issue, but do not send passwords, private keys, client records or confidential business data.
ITToolKit is designed so tool inputs are handled in the browser wherever possible. Reports about unexpected data transmission, browser warnings, third-party scripts or incorrect privacy wording are treated seriously.
Response Expectations
Messages are reviewed manually. Bug reports and correction requests are usually prioritised ahead of general suggestions. IT support enquiries for South East Melbourne should include the suburb, device type, issue summary and whether the request is for home or business support.